Returns & Exchanges
We want you to love your Loop earplugs, which is why we offer a 100-day hassle-free return policy for all purchases made on our official store. If the fit or sound reduction isn't perfect for your lifestyle, you can return your items for a full refund or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to start the process.
Pack Your Items
Place the earplugs and all original packaging, including the carry case and silicone ear tips, into a secure mailing envelope.
Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing